Booking and Cancellations

All bookings, edits, and cancellations must be made online by the client.

By Appointment Only

We operate by appointment—no walk-ins, please.

Classroom Rules

No outside shoes are allowed in the classroom.

Grip socks are required for all sessions.

Late Arrivals

• Private/Duet Sessions: Late arrivals are allowed up to 20 minutes.

• Group Classes: Late arrivals are allowed up to 5 minutes.

• After these windows, you will not be able to participate in the session or class; no refunds will be issued. We encourage you to arrive at least 5 minutes early for a seamless experience.

Instructor and Class Changes:

Instructors and class schedules are subject to change without notice.

Cancellation Policy

• Private/Duet Sessions: Cancellations must be made at least 24 hours in advance.

• Group Classes: Cancellations must be made at least 12 hours in advance.

• Late cancellations will not be refunded.

Packages

• Packages cannot be shared.

• Welcome packages expire 3 months from the first session/class date.

• All classes, sessions, and other packages expire 6 months from the first session/class.

Group Class Suitability

Group classes are not suitable for clients who are pregnant or have injuries. Private sessions are tailored to clients who need modifications or personal attention.

New to Pilates

We strongly recommend taking 2–3 private sessions if you’re new to Pilates to familiarize yourself with the exercises and equipment.

Personal Belongings

Dear Pilates is not responsible for any loss of personal belongings.

Recording Your Practice

At Dear Pilates, we do permit students to record themselves, if these guidelines are followed:

• Please ask your instructor for permission before recording. It is up to the discretion of the instructor to permit recording

• If other students appear in your video, ask permission from those students to use the video in social media. If the other students decline, we ask that you respect their wishes and refrain from posting.